Why Doesn't the Freight Carrier Deliver Inside to My Office?

Customers often ask why freight carriers do not perform "inside delivery" to their office suite or into their home. The reason is because interstate freight carriers are usually not licensed or insured to perform that service. Their terms of carriage stipulate that their responsibility is to deliver to the loading dock of the customer's building, and if there is not a dock present, to deliver only to the end of their truck. Most office furniture is too large to ship via UPS or FedEx, so freight shipments are common.

How then does the customer receive inside delivery? Local movers are licensed and insured to perfom that service, as furniture moving is a locally regulated activity. Modern Office can ship your order to a local mover and they can perform inside delivery for you. The cost of this service varies greatly depending on delivery conditions and the size of the shipment. In order to quote these charges the mover will need some specific information about the delivery. This information includes:

Is the delivery residential or commercial?

Is there a loading dock in the building?

Are there any stairs involved in the delivery? If so, how many stairs or flights of stairs?

If delivery to an upper floor is required is a freight elevator or elevator large enough to accommodate the shipment available during business hours? Are elevator reservations or fees involved?

Is after-hours or weekend delivery required?

Is union labor required by the customer or building management?

What level of insurance coverage is required by building management? Some buildings have extra-high insurance coverage requirements that exceed the standard coverage of many local movers.

As you can see, inside delivery situations can be simple to complex, so complete information is needed in order to obtain a quote from a local mover. Call Modern Office at 1-800-443-5117 and we can answer any of your shipping and delivery questions.

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